Privacy & Usage Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://www.palmerpowered.com/ and Palmer Power & Truck Equipment and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Palmer Power & Truck Equipment include https://www.palmerpowered.com/ and PPTE. The PPTE website is a Product Information and eCommerce site. By using the PPTE website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, PPTE may collect personally identifiable information, including but not limited to:

 -          First and Last Name

 -          Mailing Address

 -          E-mail Address

 -          Phone Number

 -          Employer

 -          Job Title

 -          Cell Phone Number 

If you purchase PPTE's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

PPTE may also collect anonymous demographic information, which is not unique to you, including but not limited to: 

 -          Age

 -          Gender

 -          Location Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

PPTE collects and uses your personal information to operate its website(s) and deliver the services you have requested. 

PPTE may also use your personally identifiable information to inform you of other products or services available from PPTE and its affiliates.

Sharing Information with Third Parties

PPTE does not sell, rent or lease its customer lists to third parties.

PPTE may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. PPTE may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, marketing of products or services, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PPTE, and they are required to maintain the confidentiality of your information. 

PPTE may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PPTE or the site; (b) protect and defend the rights or property of PPTE; and/or (c) act under exigent circumstances to protect the personal safety of users of PPTE, or the public.

Tracking User Behavior

PPTE may keep track of the websites and pages our users visit within PPTE, in order to determine what PPTE services are the most popular. This data is used to deliver customized content and advertising within PPTE to customers whose behavior indicates that they are interested in a particular subject area.

Tools utilized may or may not include:

SEMRush, Constant Contact, Google Analytics, Hotjar, Priority Prospects, and Salesforce. 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by PPTE. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PPTE website.

 

Use of Cookies

The PPTE website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PPTE pages, or register with PPTE site or services, a cookie helps PPTE to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PPTE website, the information you previously provided can be retrieved, so you can easily use the PPTE features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PPTE services or websites you visit.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

PPTE secures your personal information from unauthorized access, use, or disclosure. PPTE uses the following methods for this purpose:

 -          SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Interaction With Children

PPTE does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  The Children’s Online Private Protection Act (COPPA) governs information gathering online from or about children under the age of 13.  Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information from a child under the age of 13.

We collect no information about you or your child, other than that collected automatically or via cookies (as detailed in the previous sections regarding those subject areas), when you visit our Website unless you choose to provide such information to us.  If a child under 13 years of age inadvertently provides personal information to one of our sites, the information about the child will be deleted immediately upon discovery.

 

Accessibility Statement

We continually strive to ensure our Websites and products are accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act.  If you have any difficulty viewing a page or using a product with adaptive technology, please contact the Web administrator for this site.

Documents on PPTE Websites are presented in many formats.  These formats are generally accessible to users using screen reading software.  Some files on this Website may be posted as Adobe Acrobat Portable Document Format (PDF) files.  Adobe provides their Acrobat Reader software as a free download.

 

Linking Policy and Disclaimer of Endorsement

PPTE links to websites created and maintained by other public and/or private organizations.  PPTE provides links to these sites as a service to our users.  The presence of a link is not a PPTE endorsement of the site.

 

GDPR and CCPA

In an effort to implement best practices regarding data collection and security, PPTE seeks to comply with the General Data Protection Regulation law of the European Union (the “GDPR”) and the California Consumer Privacy Act (the “CCPA”).  We collect Personal Information and aggregate data for certain business and commercial purposes and share this information with the aggregate data for certain business and commercial purposes and share this information with the categories of third parties as described above.  PPTE does not sell (as such term is defined in the CCPA) the Personal Information we collect (and will not sell it without providing a right to opt out).  Please note that we do use third-party cookies for our advertising purposes as further described in the Cookies section above.

You may request disclosure of your Personal Information we collect through the Website, and you may request information on how long PPTE stores your Personal Information.  We will verify your request using the information associated with your account, including email address.  Government identification may be required.  You can also designate an authorized agent to exercise these rights on your behalf.  PPTE will provide the first requested copy of such information for free, but PPTE may charge a reasonable fee or refuse to comply with requests that are clearly unfounded, repetitive or excessive.

You may also request that PPTE delete all personal data that PPTE has about you.  PPTE will seek to honor such requests within thirty (30) to sixty (60) days.

PPTE may also refuse a request for access to or deletion of Your Information when necessary to comply with legal obligations or to establish, exercise or defend legal claims.

You may also opt-out of PPTE’s collection and use of your Personal Information. 

PPTE does not discriminate against consumers who exercise rights under the GDPR or CCPA.

 

E-mail Communications

From time to time, PPTE may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from PPTE or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from PPTE, you may opt out of such communications by clicking the UNSUBSCRIBE button.

 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

 

Changes to this Statement

PPTE reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

PPTE welcomes your questions or comments regarding this Statement of Privacy. If you believe that PPTE has not adhered to this Statement, please contact PPTE at:

 

Palmer Power & Truck Equipment

2415 W. Thompson Road

Indianapolis, Indiana 46217

 

Email Address:

marketing@palmertrucks.com

 

Telephone number:

(888) 808-6115

 

Effective as of February 25, 2020